Tinace for Communications
Insights to maximize your assets
Imagine if you could give more people in your company the ability to ask questions and make sense of vast amounts of your customer and network data. Whether you are focused on optimizing operations, monetizing customer relationships, or improving customer service, Tinace helps telecommunications companies discover insights faster than ever before.
A few areas Tinace can help with:
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Network Management and Optimization
Manage and optimize network performance by analyzing customer quality of service as well as factors impacting key performance indicators. Identify and resolve network bottlenecks and optimize the network for your most valuable customers. Get a more comprehensive picture of your network and bring efficiencies by automating various network management and optimization tasks.
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Customer Analytics
Analyze every attribute of customer data to understand factors impacting customer experience and behavior for High value Customers. Build and apply predictive models to identify customers before they churn, suggest best actions and upsell opportunities. Use predictive analytics to determine optimal methods of reaching individual customers at various stages of the sales funnel to increase the probability of conversion and retention.
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Capacity planning and forecasting
Save network CAPEX by optimizing your existing capacity and resource allocation. Build predictive models using network traffic data and other quality indicators to accurately forecast network capacity and ensure optimal utilization of resources.
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Preventive maintenance
Use historical data to build models and use these models to Identify faults and issues before they happen. Take preventive actions to improve customer experience and save maintenance costs. Go from Reactive to Proactive.
